01Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you register an account, make a purchase, or contact us for support, including:

• Full name and contact information (email address, mailing address, phone number);
• Billing and payment information (processed securely through our third-party payment processor);
• Organization name, title, and professional role;
• Communications and correspondence submitted through our contact forms or email.

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain technical and usage data, including:

• IP address and approximate geographic location;
• Browser type, operating system, and device identifiers;
• Pages viewed, links clicked, and time spent on our Site;
• Referring URL and search terms used to locate our Site.

We may collect this information through cookies, web beacons, and similar tracking technologies. You may configure your browser to decline cookies, but certain features of our Site may not function properly as a result.

02How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, subscriptions, and deliver purchased products and services;
• To create and manage your account and authenticate your identity;
• To respond to your inquiries, provide technical support, and administer your relationship with us;
• To send transactional communications, including order confirmations, subscription receipts, and account access notices;
• To send marketing communications, where permitted by applicable law and your preferences;
• To analyze usage trends and improve the functionality and content of our Site and Products;
• To enforce our Terms and Conditions, this Privacy Policy, and our legal rights; and
• To comply with applicable legal obligations.

03Disclosure of Your Information

3.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Site and delivering our Products, including payment processors, email service providers, analytics providers, and hosting services. These providers are contractually obligated to use your information only as necessary to provide services to us and in accordance with applicable law.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in good-faith belief that such disclosure is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing, or protect the personal safety of users or the public.

3.3 No Sale of Personal Data

We do not sell, rent, trade, or otherwise transfer your personal information to third parties for their independent marketing or commercial purposes.

04Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to maintain our business records, to comply with legal and regulatory obligations, and to resolve disputes and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it in accordance with our internal data retention schedule.

05Data Security

We implement reasonable and appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encrypted transmission of sensitive data (SSL/TLS), access controls, and secure storage practices. However, no data transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

06Your Rights and Choices

Depending on your jurisdiction, you may have certain rights with respect to your personal information, including the right to:

• Access and obtain a copy of the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information, subject to certain legal limitations;
• Object to or restrict certain processing activities;
• Withdraw consent where processing is based on your consent; and
• Lodge a complaint with your applicable data protection authority.

To exercise any of these rights, please contact us at the information provided in Section 9. We will respond to your request within the timeframe required by applicable law.

07Children’s Privacy

Our Site and Products are not directed to children under the age of thirteen (13), and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take prompt steps to delete such information.

08Changes to This Privacy Policy

We reserve the right to modify this Policy at any time. If we make material changes, we will provide notice by updating the effective date at the top of this Policy and, where appropriate, by sending a notification to the email address associated with your account. Your continued use of our Site or Products following the posting of changes constitutes your acceptance of the revised Policy.

09Contact Information

If you have questions, concerns, or requests relating to this Privacy Policy, please contact our Privacy Officer at: